OGERO - General FAQ

FAQ

	Q1: Do I need to apply to benefit from the new Internet pricing?
	A1: No, the service is available for all our subscribers. It will apply automatically when calling the 4 digit number of the ISP.

	Q2: Does the new pricing include any Internet service?
	A2: No, it is only the price of the Internet traffic pricing, you still need to have your Internet connection with the ISPs.

	Q3: Is there any difference day/night in the new pricing?
	A3: No, it is the same minute price.

	Q4: If I call the ISP's through the six-digit number, what happens?
	A4: You will pay the regular minute price.

	Q5: How will I be charged?
	A5: It will appear on your bill for each month separately.

	Q6: Is the new pricing related to any cable service?
	A6: No, it is between the MPT and the ISPs and there is no cable service provided by the MPT.

	Q7: Does the new pricing require the Internet line?
	A7: Yes, you still need to have your regular Internet account to be able to get into the Internet.

	Q8: Does the price include the VAT?
	A8: No, the VAT will appear separately on your bill.

	Q9: Is the MPT an ISP?
	A9: No, you still need to have your ISP connection. Only, the pricing for the traffic has changed.

	Q10: Is this service available on the fixed line or do we have to apply for an Internet line?
	A10: The service is available on any existing line.

	Q11: Will my line be free when calling?
	A11: No.

2007-11-27